Ep 31: How Not to Mess Up Internal Comms
Update: 2024-06-24
Description
This episode delves into the multifaceted world of internal communications. The hosts share their diverse experiences and discuss common issues, new learning tips, and seasonal productivity shifts.
Timestamps & Topics
Introductions & Welcome
- 00:00:00 - 00:02:07 : The episode kicks off with a warm introduction from the hosts, welcoming listeners to a discussion on internal communications.
Segment 1: Hosts' Experiences with Internal Communications
- 00:02:07  - 00:15:13 :- Sian talks about the balance between using email for a paper trail and the need for tone, which sometimes requires voice communication. She advocates for a blend of face-to-face and software-based communication.
- Jay shares insights from working in both large and small companies, discussing the use of different platforms like Discord and WhatsApp. He advises keeping client communications separate from personal apps.
- Judie mentions a survey conducted during an internal comms project to determine preferred communication modes, finding an even split among options.
- Jen emphasizes the importance of clear, concise communication and introduces the AI note-taking tool, Supernormal, used in her meetings for better clarity and record-keeping.
 
Segment 2: Problems With Internal Comms
- 00:15:13  - 00:32:15 :- The hosts discuss various issues like the impersonality of emails and the misuse of communication tools in workplaces, sharing personal anecdotes and observations.
- Jen highlights a part from the book ‘A World Without Email’ by Cal Newport, discussing how reliance on email affects workplace dynamics and personal interactions.
 
Segment 3: Teach Me Something New
- 00:32:15  - 00:39:01 :- The discussion shifts to setting personal and professional boundaries to manage communication effectively. Tools like Loom are mentioned for adapting communication to individual needs.
 
Segment 4: Are You More or Less Productive In The Summer?
- 00:39:01 - 00:40:25 : A quick roundtable reveals that most hosts find themselves more productive during the summer, although Judie notes an increase in hours that sometimes leads to fatigue.
Closing Remarks
- 00:40:25 - 00:40:46 : The episode concludes with a thank you to the listeners and reminders to follow and share the podcast.
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