Is legal innovation just a buzzword—or the key to real change? In this episode of Future Contracts, Electra Japonas talks with Jana Blount, veteran legal innovation consultant, about what innovation really means, why clients—not law firms—are driving the push for change, and how design thinking can reshape legal services.

They unpack how AI is shifting expectations, why legal operations must evolve beyond efficiency, and how lawyers can adapt to a rapidly transforming business landscape. If you want to understand the forces redefining the future of legal work, this conversation is a must-listen.