Bob Pulver hosts Michael Palys and Mike Patchen, Co-founders of Colleva, to discuss the innovative use of AI in coaching and talent acquisition. They explore the evolution of AI coaching, its applications across various industries, and the importance of addressing AI bias. The discussion highlights the potential of AI to enhance employee training, improve sales performance, and streamline recruitment processes, while emphasizing the need for responsible AI governance. The conversation concludes with insights into upcoming events and the future of AI in the workplace.

Keywords

AI coaching, Colleva, talent acquisition, employee insights, AI bias, sales coaching, healthcare training, performance management, responsible AI, technology summit

Takeaways

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  Colleva started with AI coaching and has expanded its use cases.

  
  


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  AI can play multiple roles in coaching and training.

  
  


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  The platform is designed for high-performance environments.

  
  


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  Colleva is being used in healthcare for role-playing scenarios.

  
  


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  Sales coaching is a natural extension of their AI capabilities.

  
  


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  AI can help standardize training and improve performance management.

  
  


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  The platform allows for personalized and customized training experiences.

  
  


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  AI bias is a critical concern that needs to be addressed.

  
  


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  Colleva aims to empower employees rather than replace human interaction.

  
  


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  The future of AI in recruitment is about providing fair opportunities. 

  
  

Sound bites

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  "It's more situation specific."

  
  


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  "We can practice and get it right."

  
  


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  "Bias mitigation is critical in AI solutions."

  
  

Chapters

00:00 Introduction to Responsible AI and Colleva

02:14 The Genesis of Colleva and AI Coaching

04:49 Expanding Use Cases: From Coaching to Talent Co-Pilot

07:34 Target Markets: Financial Services and Healthcare

10:20 Sales Coaching: Enhancing Revenue Generation

13:04 Employee Insights and Performance Management

15:40 Customizing AI Interactions for Organizations

18:17 User Experience and Feedback on AI Avatars

22:45 From Marketing to Selling: The Evolution of Resumes

23:44 The Importance of 3D Candidate Presentation

25:26 Human-Centric Recruitment: Fairness and Respect

26:46 AI in Recruitment: Enhancing Human Interaction

30:13 AI Governance: Addressing Bias and Trust

34:16 Building Trust in AI Solutions

38:26 Creating a Unified Talent Experience

39:56 AI in Education: Tools for the Next Generation

45:25 Upcoming Events: The NYU Coaching and Technology Summit

Michael Palys: https://www.linkedin.com/in/mpalys/

Mike Patchen: https://www.linkedin.com/in/michael-patchen-39713214/

Colleva: https://www.colleva.com/

For advisory work and marketing inquiries:

Bob Pulver:⁠ ⁠https://linkedin.com/in/bobpulver⁠⁠

Elevate Your AIQ:⁠ ⁠https://elevateyouraiq.com⁠⁠

Substack: https://elevateyouraiq.substack.com

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Thanks to Warden AI (⁠⁠https://warden-ai.com⁠⁠) for their sponsorship and support of the show! Warden is an AI assurance platform for HR technology to demonstrate AI-powered solutions are fair, compliant and trustworthy.