[DONATE TO NMCAA] HR at NMCAA is in a celebratory transition. Long-time Human Resources Director Betsy Reese (20 years with the agency; 18 in HR) joins the show to reflect on a career of building people-first systems—from launching a year-long Leadership Class (2016 & 2019) to a major pay scale revamp (2015) and clear explanations of COLA, market adjustments, and new 401(k) contributions. Stepping into the role, Abria Morrow shares her relationship-centered approach: listening, being available across 10 counties, “office hours,” and practical wellness habits that balance the weight of that infamous “admin tab.”

Together they connect employee wellbeing to client impact, highlight NMCAA’s Cornerstones of Culture (Respect, Accountability, Acceptance, Compassion, Cooperation), and offer burnout buffers: PTO planning by quarter, EAP, walking groups, team-building, and timely recognition (anniversaries, Kudos Corner). We also celebrate remarkable staff longevity—evidence that culture and care keep people here.

Tune in for real tactics any nonprofit can use to support teams—plus a few fun HR “first-aid kit” surprises—and a simple message to every employee: you are worth it, and you deserve the time to recharge.