Ep. 634 - Fixed Ops Is The Key to Higher Dealership Profits With Ed Pizzigati
Description
This week, I sit down with Ed Pizzigati, Parts and Service Director at Johnson Automotive Group, to unpack why fixed ops often takes a backseat to sales—and why that could be costing dealerships big time.
Ed reveals the hidden potential of fixed ops, from boosting profits to increasing customer retention. We explore:
- Why fixed ops can be a dealership’s goldmine
- The cost of disconnect between sales and service
- Strategies to align service teams with a shared vision
- Building loyalty through real connections in the service lane
If you’re ready to make fixed ops your dealership’s secret weapon, this episode is a must-listen!
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