Ep.17 Decisions that Define a Guest Experience with Wayne
Update: 2025-06-09
Description
Sitting down with Wayne, with over 10 years of Motherfunner experience in our venues.
He has a real passion for guest experience and cultivating that in his team. He is the pioneer of dressing up (in costume) in our interview process. We talk about the shift adding costumes to interviews created, how conversations cultivate a culture of creating memorable experiences, his championing of sustainability and the project of data gathering to create trackable environmental change.
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