Ep.49 The importance of team culture and the challenges of dealing with the NDIS in private practice with Kerri-Anne Telford
Update: 2018-08-26
Description
In this episode, we talk to Kerri-Anne Telford, an Occupational Therapist with a private practice in the Eastern suburbs of Melbourne.
We talk about team culture, using private practice softwares, NDIS opportunities and challenges and a lot more
What is covered in this episode:
- The team
- The combination of the practice’s independent contractors and employees
- Her story in starting her own private practice - finding team members and a new office
- Kerri-Anne’s weekly schedule
- Goals of the practice
- The surprises and learnings from the 3-year growth and run of her practice
- Her business smarts and where, when and how she got it
- Her favorite books
- How she uses emotional intelligence in leading her team
- The impact of practice management software to her business
- Her thoughts on the NDIS
- Her hunch on what is to happen in September with tier pricing
- Families and fundings from the NDIS
- The next 12 months for her private practice
- What Cathy would do if she had a private practice with clinicians and her thoughts in terms of leading a team with the NDIS
- The importance of organizational culture in her business
Links:
See omnystudio.com/listener for privacy information.
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