Ep6: Tackling repairs and maintenance customer service — with Taylor Coleman
Description
"The other big piece of that is actually understanding what these assets are worth in the home. Because as an owner, if I want to say hey just slap another hundred dollars to fix that oven, but in reality that oven is 10 years old, it’s had 10 maintenance jobs and it’s not worth anything anymore, that’s just an irresponsible decision financially."
— Taylor Coleman
This episode features practical tips from Taylor Coleman from Tapi and Kate Sunol from PropertyMe on the What level of service is expected from landlords and tenants, what is achievable, and if a repair and maintenance process can actually add value to your property management service.
Reach out and continue the conversation...
Connect with Taylor Coleman — Tapi
Connect with Kate Sunol — PropertyMe
United States
