In this episode of the Executives' Exchange, which was recorded in front of a live audience on January 30th, 2025, we feature Richard Edelman, President & CEO of Edelman, along with Tom Wilson, Chair, President, & CEO of Allstate, and our gracious guest moderator, Isis Almeida, Chicago Bureau Chief at Bloomberg. This year's trust barometer touches on the rise of income-based trust inequality, rapidly polarizing trust disparity among younger generations, and what leaders can do to regain public trust across companies and government.  

00:00 – Intro  

00:58 – 25-year Overview on Rising Distrust 

02:20 – 4 Important Developments Contributing to Distrust 

03:50 – Trust Research Deep-Dive 

09:10 – Businesses Role in a Time of High Grievance  

11:25 – 5 Things Employees are Asking of Their Company 

13:05 – 3 Actionable Steps for Recovering Trust 

14:58 – Shure Ad Break 

16:35 – How We Got to a High Level of Public Distrust 

19:27 – 2 Responses to Addressing Organizational Distress 

20:42 – How Executives Should Prepare for Trump Administration 

24:15 – Perspectives on DEI Initiatives 

27:20 – The Public Perception of Wealth 

31:31 – AI's Impact on Employment 

37:34 – Wilson's 2 Steps on Rebuilding Trust 

40:16 – How Young Generations Absorb Information 

43:03 – Whose Responsibility Is It to Reskill People? 

45:10 – Getting Beyond the Anger Stage 

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