Episode 104 - Human-Centered Leadership: Leading with Heart and Mind with Poliana Conti
Description
Guest: Poliana Conti, Founder, Partners for Growth; Certified Heal Your Life Coach; Authorised Five Behaviors Partner; ICF member; 25+ years in global HR across 44+ countries
Links
- Website: PolianaConti.com
- LinkedIn: Poliana Conti
Leaders do not need to know everything. They need to be grounded, practise grace, cultivate gratitude, and uphold governance of self and systems. Coaching works best as a partnership that empowers expertise within the team.
00:00 –01:16 Intro: Victoria frames the episode, discussing transformation stories, tools, and strategies for living your best life. Guest intro and credentials.
01:16 –03:12 Why heart-centred leadershipPoliana traces her shift from classic HR to a human-centred approach built on trust, authenticity, and the ability to be vulnerable.
03:12 –06:06 What vulnerability looks like at workPractical vulnerability equals honest uncertainty plus shared problem-solving
06:06 –08:21 Coaching as partnershipPoliana’s Partnership Advantage: Coaches are not above or below the client. They walk alongside to enable decisions based on the client's needs.
08:49 –10:19 Partners for Growth overviewTwo layers:
- Business, leadership, team, and individual growth
- The Four Gs of sustainable leadership: Grounded, Grace, Gratitude, Governance
10:19 –12:07 Blending Heal Your Life® with corporate workAffirmations, authenticity, and a clear "Why" help leaders set safe, high-quality, on-time cultures. Ripple effects begin with the leader’s state.
12:07 –15:33 Grounding before meetings and conversationsEnergy check, breath work, and a short “safety message” that includes mental readiness. Applies to both work and personal relationships.
15:33 –18:28 Culture shift: Soft skills are now essential skills. Role-model moments from CEOs set norms for well-being and boundaries.
18:28 –21:00 Personal transformation Training helped Poliana pause, exit autopilot, and navigate identity while moving from corporate America to entrepreneurship.
21:00 –23:21 Continuous growth and self-governance. Every experience builds the next identity. Governance includes regularly checking if you have slipped back into automatic patterns.
23:21 –24:33 Favourite affirmation“Everything is happening for my highest good. All is well in my world.”
24:33 –25:20 Where to find Poliana, and how to support the show.
- “The best leaders are comfortable saying, ‘I do not know the answer. We will figure it out together.’”
- “Coaching is a partnership. I am not higher or lower. I am here to help you make the right decision from your expertise.”
- “Grounded leaders change the room before they say a word.”
- “Governance is not only process. It is self-management so you do not slip into automatic.”
- Four Gs of Sustainable Leadership Grounded, Grace, Gratitude, Governance
- Business Growth Pillars Business growth and culture, Leadership growth, Team growth, Individual growth
- Practices Brief breath work, energy check-ins, affirmations, stating safety and quality values out loud, clarifying Why
- Before your next meeting: take three slow breaths, then ask yourself, “How am I arriving?”
- If you lead: open by naming priorities that set culture, for example, “Safety, quality, on time.”
- If you feel impostor syndrome: list your leadership strengths and one place to rely on your team’s expertise this week.
- Daily governance check: “Where did I go on automatic today and how will I reset tomorrow?”
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