In this episode of the Security Insider podcast, we speak with crisis communications expert Dr Tony Jacques about the security challenges that organisations face when they choose to make public statements around contentious social and political issues.

Is it really necessary for an organisation to weigh in on public issues that do not directly relate to that business? When should an organisation speak and if they do, should they say and what should they avoid?

Dr Tony Jaques is the Director of Issue Outcomes Pty Ltd, a firm specialising in issues and crisis management.

For more than 20 years, Tony worked in Corporate Issue and Crisis Management, mainly in Asia-Pacific, and served two terms as a Director on the Board of the Issue Management Council, of Leesburg, Virginia.

Tony is an experienced conference presenter on issue and crisis management and has run professional workshops in Australia, New Zealand, the USA and throughout Asia. 

In addition he is author of four books in the field, most recently Crisis Counsel: Navigating Legal and Communication Conflict (Rothstein, NY, 2020) and Crisis Proofing: How to Save your Company from Disaster (OUP, Melbourne 2018)

Tony is a prolific writer on Issue and Crisis Management and has been widely published in leading management journals and peer-reviewed publications.

He also teaches at a number of universities, including RMIT, where he completed his Ph.D. in the field of issue management.

For more information, visit www.asial.com.au