Episode 155: Bruce Mayhew & How to Work with Almost Anyone by Michael Bungay Stanier

ABOUT BRUCE

Bruce is a corporate trainer, keynote speaker, executive coach, and now author. For over twenty years, he’s helped leaders grow and organizations thrive by helping turn good intentions into everyday behaviours that build trust, engagement, and results. As president and founder of Toronto-based Bruce Mayhew Consulting, his leadership approach is both human-centered and forward-thinking, blending emotional intelligence, strategic vision, and actionable frameworks. Much of his work involves customizing his business etiquette and soft skills programs to meet the specific needs of his clients and match their culture, strategy, and goals. He delivers practical, research-informed programs on leadership and new-leader development, difficult conversations and/or constructive feedback, generational differences, time management, and email etiquette. Bruce’s goal is to help organizations and employees build trust, transparency and respect, hereby sharing their unique values and behaviours, to consistently and confidently improve employee engagement, employee loyalty, productivity and customer satisfaction.

CONVERSATION HIGHLIGHTS

• Coaching as a personal investment.

• Being an introvert.

• Being an introvert & being curious.

• Why kids should work at McDonald's.

• Experiencing emotions that aren't necessarily yours.

• Arguing with yourself.

• Going from the best boss immediately to the worst boss.

• Transitioning from corporate to one's own business.

• Being a good boomer.

• Email etiquette: "if we thought about every email as a relationship, it would be very different, right?"

• Trust, managing expectations, transparency.

• Keystone conversations.

• The five questions that serves as catalysts for working with (almost) anyone.

• Appreciative inquiry.

The MAIN QUESTION underlying my conversation with Bruce is, How intentional are you about addressing what's happened and what you're going to do about it going forward?

FIND BRUCE

• Website: brucemayhewconsulting.com

• LinkedIn: www.linkedin.com/in/brucemayhewconsulting/

• Instagram: bruce.mayhew

• Twitter / X: @BMCtrainercoach

• Email: bruce@brucemayhewconsulting.com

LinkedIn – Full Podcast Article:

CHAPTERS

00:00 - The Book Leads Podcast – Bruce Mayhew

00:39 - Introduction & Bio

02:43 - Who are you today? Can you provide more information about your work?

06:51- How did your path into your career look like, and what did it look like up until now?

08:33 - Bruce speaks about his introversion.

28:26 - Getting empower to strike out on his own as an Entrepreneur

46:09 - How does the work you're doing today reconcile to who you were as a child?

51:20 - What do you consider your super power?

55:09 - What does leadership mean to you?

58:02 - Can you introduce us to the book we’re discussing?

01:04 :51- Can you provide a general overview of the book?

01:21:32 - Bruce speaks about his upcoming book.

This series has become my Masterclass In Humanity. I'd love for you to join me and see what you take away from these conversations.

Learn more about The Book Leads and listen to past episodes:

• Watch on YouTube
• Listen on Spotify
• Listen on Apple Podcasts
• Read About The Book Leads – Blog Post

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