Episode 16：“Sorry”
Update: 2008-08-23
Description
Dialogue：
Situation 1 (shop):
Customer: Excuse me, you have short-changed me.
Employee: I must apologise, ma'am. That was my mistake, and I hope you'll forgive me. Here's the correct change.
Customer: That's OK. I understand.
Situation 2 (s...
Situation 1 (shop):
Customer: Excuse me, you have short-changed me.
Employee: I must apologise, ma'am. That was my mistake, and I hope you'll forgive me. Here's the correct change.
Customer: That's OK. I understand.
Situation 2 (s...
Comments
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