Firm owners don’t realise they’re building a business that depends on them because they never truly delegate. They hand off tasks thinking they’re freeing themselves but without training, clarity, and follow-up, the work boomerangs right back, and the cycle of overwhelm continues.

In this episode, Ed Chan breaks down the difference between delegation and abdication. He explains why doing 100 percent of a task or giving it away with no guidance keeps owners stuck, stressed, and unable to scale. And he shares the 20% Rule he used to reduce his workload, build a high-performing team, and grow a firm that runs without him.

You’ll learn:
✅ Why doing work from start to finish destroys productivity and growth
✅ How abdicating (instead of delegating) creates inconsistency and rework
✅ Why investing time in training is the only path to real freedom
✅ How to balance P&L thinking with “balance sheet thinking” that builds capability
✅ The right way to decide whether to hire an admin, a senior accountant, or a junior

If you’ve ever felt like training takes too long, or worried that delegating will slow things down, this episode will change the way you think about leadership — and the role you’re meant to play in your firm.

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PS: Whenever you’re ready… here are the fastest 4 ways we can help you fix and grow your accounting firm:

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3. Book a 1:1 Wize Discovery Session – Spend 30mins with our Wize CEO, Jamie Johns, a $7M firm owner who is ready to give you his entire business plan to build a firm that can run without you – Find out more here

4. Work with Jamie and our mentors for 8 weeks - Build a custom business plan for your firm - Apply here