Episode 18 Going to Gemba Part 2
Update: 2022-08-07
Description
Improving how work is done is strategically important.
Ensuring sustainability of improvements is even more important to bring about stability of processes.
In this episode we'll discuss the second, and perhaps most essential purpose of going to Gemba; Maintenance. Of the systems and the important dual roles of leaders and managers in service to both internal and external customers. It's time to "get your boots on"
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