Brands put big money into perfecting the customer experience, because today, it’s not just about the product. In this episode, we will explore PayPal’s approach to the user experience, and how that affects the company’s ability to maintain and attract customers.

This episode features employee perspectives from Patrick Adams, Head of Consumer Marketing in North America; Sarah Hodkinson, Senior Director of Marketing Services & Partnerships; Jeremy Sulzmann, Senior Director, Global Customer Lifecycle Management; and Kathleen Pierce-Gilmore, Head of PayPal Credit, Americas.

Have a topic you’d like PayPal Currency to cover? Share your ideas by emailing us at paypalpodcast@paypal.com.

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