Episode 25: AI Early Adoption - Cautionary Tales
Description
Several examples illustrate the potential pitfalls of early and widespread artificial intelligence adoption.
Zillow's AI-driven house buying resulted in significant financial losses and job cuts due to inaccurate market predictions.
A New York City chatbot designed with Microsoft ironically advised businesses to break the law. McDonald's abandoned an AI drive-through ordering system after customer confusion and incorrect orders.
Air Canada was deemed responsible for a chatbot's misleading information regarding bereavement fares.
Sports Illustrated faced accusations of publishing articles by non-existent AI-generated authors.
Finally, iTutor Group settled a lawsuit for using AI in recruitment that illegally discriminated against older applicants.
Excerpts from Magnetic Nonsense: A Short History of Bullshit at Work and How to Make it Go Away
Note: podcast generated by Google LM Notebook from the original book text.
United States
