Welcome to our third episode!

Run time: 18:14
Community Divas on iTunes

In this episode

- We interview The Smartest Man in the World, Saul Colt
- Our discussion about community building and online tools continues with some thoughts from Mark Blevis.

Saul Colt is the handsome Head of Magic at FreshBooks, and the brilliant mind that helped with the successful launch of Zipcar into Canada.  Saul's personal blog is Saul Colt: Smartest Man in the World!

00:01 Intro by Jay Moonah
00:10 Eden Spodek and Connie Crosby
00:15 Summary of today’s episode
00:26 Introducing interview with Saul Colt
00:45 Interview with Saul Colt
00:51 Saul gives us his definition of community
01:08 The hard-hitting question off the top: how does the FreshBooks company connect through communities?
02:48 What does Freshbooks do to inject fun into its community?
03:27 Saul talks about Roadburn
04:49 and about Sunburn
07:38 Why do they bring customers together?
09:08 What communities do they participate in? For example, SXSW and Podcamp [Freshbooks on the SXSW Panel Picker - voting has closed, but you can still leave comments.]
10:46 How do they reach out to customers beyond North America?
11:57 Saul reminisces about his first online communities
12:43 Online communities and value
13:31 Eden wraps up the interview
13:55 Responding to a comment from listener Mark Blevis, which he then fleshed out on his blog in the August 29th post "Technology is not community."
17:23 Eden wrappin' up the show.

Our cool theme music “Get Out of My Face” is by Jay's band Uncle Seth and is from the Podsafe Music Network.

We hope to hear from you! Send your comments to communitydivas@gmail.com or post them on the blog at communitydivas.com. Follow us on Twitter, our Facebook page or our FriendFeed room. Some registration may be required.

We are still finding our "sea legs" with the audio quality, folks! We have identified ways to seriously improve things after this week's show.  We appreciate all the great tips you have been sending us.