Episode 4 - Greatest Mistakes in Customer Service History
Update: 2024-08-29
Description
In this episode, Mat shares stories and lessons from six examples of customer service fails throughout history — from poor quality trade goods in ancient Mesopotamia to spectacularly bad motel service in present-day Australia.
For more information on all of these incidents, a full transcript, and further reading, visit https://www.helpscout.com/resources/supportive-podcast/S1E4/
For more information on all of these incidents, a full transcript, and further reading, visit https://www.helpscout.com/resources/supportive-podcast/S1E4/
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