In this exciting episode, Cody sits down with Rick Ueno, the legendary General Manager of W South Beach, to talk all things hospitality, leadership, and the upcoming Independent Hotel Show Miami happening September 17–18 at the Miami Beach Convention Center.

🎧 Listen in as Rick shares:

• His incredible 39-year journey from dishwasher at The Westin Seattle to GM of one of Miami’s most iconic hotels
• Why he believes the Independent Hotel Show is a must-attend event for anyone serious about boutique and independent hospitality
• What it means to serve on the IHS Advisory Board and shape the future of the industry
• Why cultivating a culture of service, style, and sincerity is what sets truly great hotels apart

🏨 About Rick Ueno
Rick is the definition of a hospitality veteran. He:

• Got his start as a dishwasher
• Spent 30 years with Westin Hotels & Resorts
• Now leads the iconic W South Beach as GM
• Is a passionate advocate for hotel teams, guest experience, and the evolving world of independent hospitality

🎟 Why You Should Attend Independent Hotel Show Miami
Rick and Cody dive deep into:

• What makes IHS Miami so special: energy, connections, education
• The value of networking with like-minded hoteliers, designers, and vendors
• Why independent hoteliers need to show up, speak up, and stand out

🗓️ Register Now: Independent Hotel Show Miami – Sept 17–18
🎁 (Special listener discount code announced during the episode!)

Key Takeaways:
✅ Every hospitality leader has a story—Rick’s is one of perseverance, passion, and purpose
✅ Events like IHS Miami are critical for learning, connecting, and growing
✅ No matter where you start in hospitality, the sky is the limit 🌟

Links & Resources:

• 🌴 W South Beach
• 🎟 Independent Hotel Show Miami – Register Here
• 🎤 Rick Ueno – Speaker Profile

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