Episode 49: What my Telecom Service Provider Taught Me About Client Relationships

Update: 2021-02-09

Description

Do you have any stories that come to mind about a time you received disappointing customer service and how that experience changed how you approach your projects? In this episode, I share what my experience with my telecom service provider taught me about how I approach my client relationships on my projects.

Comments

In Channel

Episode 54: What's Happening in Your Client's Mind?

2021-03-0310:38

Episode 53: Building Your Courage Muscle

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Episode 52: A Great Technique for Collecting Team Feedback

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Episode 51: Assessing the Impact of New Standards

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Episode 50: The Journey to 50 Episodes

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Episode 49: What my Telecom Service Provider Taught Me About Client Relationships

2021-02-0910:37

Episode 48: Your Role as a Project Guide

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Episode 47: What is YOUR Project Superpower?

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Episode 46: Trusting a Trusted Advisor

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Episode 45: That Comfort Zone Barrier...

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Episode 44: Finding the Balance...

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Episode 43: A Quick Tip for Documenting Your Project Successes!

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Episode 42: Leading High Performers

2021-01-1510:00

Episode 41: Career Planning from Two Perspectives

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Episode 40: A 2-Step Process to Set Yourself Up for Success in the New Year

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Episode 39: Three Tips Before the Holidays...

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Episode 38: A Simple Yet Powerful Question to Get Your Stakeholders On Your Side

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Episode 37: Mastering the Skill of Identifying True Priorities

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Episode 36: Your Customer's Butterflies

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Episode 35: Three Ideas on How to Convey the Big Picture To Your Team

2020-12-0410:34

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Episode 49: What my Telecom Service Provider Taught Me About Client Relationships

Jennifer Glatz, P.Eng., PMP

#box-pro-ellipsis-175966364275735{-webkit-line-clamp:2;}Episode 49: What my Telecom Service Provider Taught Me About Client Relationships

Episode 49: What my Telecom Service Provider Taught Me About Client Relationships

Jennifer Glatz, P.Eng., PMP

Episode 49: What my Telecom Service Provider Taught Me About Client Relationships