Episode 50: ServiceNow, Process Orchestration & The Next Chapter of BPM
Update: 2025-11-20
Description
In their 50th milestone episode, Caspar and Russell take a step back to reflect on the BPM 360 journey—50 episodes, 5,000 downloads, and countless insights into the evolving world of business process management. The hosts discuss recent market shifts, including ServiceNow’s acquisition of Apromore, and explore how major platforms like ServiceNow and SAP are reshaping their strategies toward end-to-end orchestration, process intelligence, and platform ecosystems. They also celebrate the growing BPM podcast community and hint at what’s next for BPM360 and beyond.
🔑 Five Key Takeaways:
- BPM 360 Turns 50: The podcast celebrates its 50th episode and over 5,000 downloads, reflecting on how the BPM landscape continues to evolve without losing steam.
- ServiceNow Goes Process Mining: The acquisition of Apromore signals ServiceNow’s ambition to move from service management into holistic process orchestration and intelligence.
- SAP’s Platform Play: SAP’s Clean Core and BTP approach focuses on creating an open, extensible platform ecosystem—contrasting ServiceNow’s vertical integration strategy.
- The Future Is Orchestration: True business value lies above the application layer—in orchestrating data, processes, and AI-driven agents across systems rather than within silos.
- BPM Community on the Rise: With new podcasts like Mining Your Business returning and initiatives like the BPM Alliance, the global process community is growing stronger and more connected than ever.
We hope you enjoy our BPM Podcast.
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