Episode 6: Defining AIOps with Heath Newburn
Update: 2023-11-14
Description
“AIOps” is a term some love to hate, but what makes it useful? In this episode, Heath Newburn breaks down the three things to look for in an AIOps solution: reduce noise, create context, and reduce toil. He also explains the challenges with domain-specific approaches, versus domain-agnostic approaches to AIOps. But even within that approach, Heath warns of “gotchas” in rules “tech debt”, data formats, and overall long implementation times.
Find the full show notes at: https://www.pagerduty.com/resources/podcast/
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