Episode 66 - When do I know enough about HOP to start implementation?
Description
We respond to a listener question about "How do I know that I know enough about HOP to start applying it at work".
Andy's recommendations:
(Academic works that explain foundational concepts)
The Social Psychology of Organizing - Weick
Understanding Complexity - Professor Scott E. Page
How the Mind Works - Steven Pinker
The Effectiveness of Restorative Justice Practices - Jeff Latimer, Craig Dowden, Danielle Muise (2001)
(Books specific to the HOP space)
Managing the Unexpected - Karl E. Weick and Kathleen M. Sutcliffe
Safety-II in Practice - Erik Hollnagel
Joint Cognitive Systems - David D. Woods and Erik Hollnagel
Justice Culture - Sidney Dekker
The Field Guide to Understanding Human Error - Dekker
Pre-Accident Investigation - Todd Conklin
(Books where practitioners tell stories about using some HOP concepts)
Beyond Blame - Dave Zwieback
Bob's Guide to Operational Learning - Bob Edwards and Andrea Baker
(Additional helpful works that touch on some gaps)
Humble Inquiry - Edgar H. Schein and Peter A. Schein
Raising Human Beings - Ross W. Greene
Chaos Engineering - Casey Rosenthal & Nora Jones
Surfing the Edge of Chaos - Richard T. Pascale, Mark Millemann, and Linda Goija