Episode 67: Navigating motor insurance total loss claims
Update: 2024-11-18
Description
In this episode, we delve into the key aspects of motor insurance total loss claims.
Blandine Arzur-Kean, Managing Director, Grant Thornton is joined by colleague Philip Tregurtha, Director, Grant Thornton and Kate Pender, CEO, Fair4All Finance, to discuss:
- best practices for vehicle valuation and settlement processes
- fair and standardised processes for settling claims
- supporting vulnerable customers
- building trust with policy holders
- valuation challenges and claim frequencies associated with electric vehicles.
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