When patients don’t pick up or pay for glasses/contacts...

The Importance of Open Discussion in Staff Meetings

How to Increase Your Patient Show Rates

Hiring the Right People and Your Receptionist

4 ways to Increase Your Revenue NOW

Staff Accountability

Make Your Practice A Community Institution!

Episode 7: Do you really need an Office Manager?

Episode 6: Google and Mobile and Optometry...Oh My!

04 Pt 2: The Who Behind The Tire Slashing

04: Tire Slashing Was Great For Our Office Culture!

03: You Have A Mediocre Practice Because You’re Listening To All The Wrong People!

02: Office Culture. The Purpose Of A Practice

01: Office Culture. Save Yourself From A $90,000 Mistake