In this episode of The Background Screening Collective, we welcome Bruce Berg, a veteran entrepreneur and key figure in shaping modern background screening who began his career before the turn of the millennium. Bruce reflects on how the events of 9/11 reshaped the industry and shares his perspective on the forces driving change today. The conversation ranges from whether consumer reporting agencies need to become true one stop shops to the likelihood of consolidation and dominance by a few major players, and explores the broader innovations, market pressures, and evolving expectations that will define the next era of background screening.