Chapter 7 & 11 (week5) of Company Officer I & II. Imagine a scenario in which your entire career is judged in 208 seconds. After 42 year of commercial aviation, Captain Sullenberger’s legacy was forever cemented less than three and a half minutes after a series of bird strikes rendered his aircraft’s engines useless. Effective Crew Resource Management (CRM) allowed “Sully” to successfully land his aircraft in the Hudson River saving the lives of the 155 people aboard. The FAA defines CRM as the effective use of all available resources: human resources, hardware, and information. These same resources must be properly managed in the fire service in order to facilitate team building, information transfer, problem solving, decision making, and situational awareness. The fire service has its own unique “bird strikes” that represent the risks and situations faced by fire department personnel every day.