Episode 90: What’s Your Mission Statement? Doing It Right—Even When No One’s Watching
Update: 2025-11-06
Description
In this episode, John Morris shares the core mission that drives PHP Commercial Painting: “We deliver unmatched quality and craftsmanship by ensuring every detail reflects excellence, even when no one is watching.”
John opens up about a $40,000 mistake that became a turning point for the company—a lesson in accountability, pride, and doing the right thing no matter the cost. He explains how living by a mission statement, not just writing one, builds long-term trust with clients and strengthens team culture.
You’ll learn why quality matters more than cutting corners, how to turn failure into opportunity, and why every business—and person—should define and live by their own mission statement.
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