Evri Parcel Delivery Crisis: Customers Speak Out
Update: 2025-12-14
Description
Evri parcel delivery service faces backlash in Lincolnshire, with customers reporting delays, poor service, and missing packages. Residents share their frustrations, including a seventy-two-year-old accusing Evri of lying. Ofcom survey reveals Evris lowest customer satisfaction for three consecutive years. Former courier describes poor depot management and pressure to deliver over one hundred parcels per shift. Evri responds with investments in operations and acknowledges driver shortage, emphasizing safe delivery practices.
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