In this episode of The Leadership Surgery, Paul, Anthony, Sally, and Dan respond to Tom’s pressing dilemma: as a field-based crew manager in the UK, he’s battling low morale among his team who work outdoors in tough, unpredictable weather.

The panel unpacks the realities of leading teams in challenging conditions, sharing personal stories and expert coaching insights.

They explore how to keep motivation high when the environment is against you, the power of genuine empathy, and why recognition and purpose matter more than gimmicks.

The team discusses practical ways to connect with your crew, avoid “us vs. them” divides, and make every team member feel valued. Listeners will discover actionable strategies for boosting morale, building trust, and leading with authenticity—even when the sun isn’t shining

Have a leadership dilemma? Send it to TheLeadershipSurgery@gmail.com for future episodes.