Flex Appeal: Reinventing Hospitality Staffing with YoungOnes COO James Medd
Description
🎧 Flex Appeal: How YoungOnes Is Flipping Hospitality Staffing
Guest: James Medd, COO, YoungOnes
Host: Chris Fletcher, Tech on Toast Podcast
Recorded at BrewDog Waterloo, this episode explores how flexible staffing is reshaping hospitality.
Chris sits down with James Medd to uncover how YoungOnes, the freelance staffing platform, is empowering operators to find vetted, on-demand talent in minutes — and giving Gen Z more control over when, where, and how they work.
In this episode:
✅ Why flexibility is the future of hospitality staffing
✅ How Gen Z and side-hustle culture are changing the game
✅ Why YoungOnes isn’t an agency — and why that matters
✅ How operators are cutting labour costs and improving service quality
✅ The tech James wishes existed…
Whether you’re scaling a team or freelancing for freedom, this one’s packed with insight.
🔗 Links
⏱️ Timestamps
00:00 – Intro
02:15 – What is YoungOnes?
06:42 – Freelance lifestyle & Gen Z work culture
10:00 – How it works for operators
14:25 – Trust, ratings & smart matching
18:40 – Planning vs panic: The flexi-labour approach
23:10 – The future of staffing
28:00 – The tech James wants to see
31:00 – Where to find YoungOnes
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#HospitalityTech #FreelanceWork #StaffingSolutions #TechOnToast #YoungOnes #FlexibleStaffing
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