DiscoverThe Practice Marketing PodcastFocus on Patient Satisfaction w/ Heidi Jannenga, WebPT
Focus on Patient Satisfaction w/ Heidi Jannenga, WebPT

Focus on Patient Satisfaction w/ Heidi Jannenga, WebPT

Update: 2025-10-20
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Happy National PT Awareness Month!

It's great time to focus on improving patient satisfaction. 

Today, I'm delighted to talk to Heidi Jannenga, PT, DPT, ATC; Co-Founder & Chief Clinical Officer of WebPT!

Heidi is going to share some actionable strategies on how clinic leaders can use DATA to create a better experience for patients – oh, and improve your finances along the way.  

You'll learn how to improve patient satisfaction in these 3 areas:

  • Access and first impressions, 
  • Retention 
  • Lack of financial clarity

You deserve better marketing results. Learn more about our physical therapy marketing services & request your FREE "PT Better Marketing Kit" at http://practicepromotions.net/

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Focus on Patient Satisfaction w/ Heidi Jannenga, WebPT

Focus on Patient Satisfaction w/ Heidi Jannenga, WebPT

Neil Trickett, PT