Foundation blocks, dehumanizing a human process and navigating metrics-based work with Tommy Thornton
Description
USLAW Live is supported by USLAW corporate partners S-E-A, American Legal Records, Arcadia Settlements Group, Immersion Legal Jury, Marshall Investigative Group and MDD Forensic Accountants
1:00 Intro to Tommy Thornton, lack of buffer zone, not empty nesting and importance of foundation blocks
6:14 A third-generation lawyer, Tommy, addresses what he sees as an undercurrent within the litigation industry that is “dehumanizing the human process.” The conversation includes lessons from his father plus a look at the increased emphasis on metrics vs personal interactions,
10:30 What’s the solution for attorneys who are being judged on the numbers when still trying to get to know the individual?
12:45 Backbone of USLAW
17:10 The benefits of USLAW for attorneys and clients 9trusted resources)
19:40 What impacts metrics that form the basis “to be judged?” (claim closure rates, indemnity spend etc.)
21:25 Favorite vacation destinations, creating experiences for kids, Friday night menu plus wine tasting and a small-world travel coincidence that leads to a client dinner in London and more.
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