From Conflict to Collaboration: Leading Gen Z with Empathy featuring Kat Newport
Description
This episode of Gen Z @ Work tackles the often-overlooked art of nurturing your employees with conflict management expert Kat Newport.
Kat is author of the new book Smart Conflict, which showcases her extensive experience working with a variety of organizations while helping them navigate the complexities of workplace dynamics. In this episode, Kat dives into the importance of ongoing mentorship and development programs, emphasizing empathy as a key leadership skill.
Discover:
- Why conflict avoidance is a major hurdle for Gen Z (and how to address it)
- The importance of building relationships before giving tough feedback
- Kat's framework for approaching difficult conversations
- How to identify and develop future leaders, focusing on well-rounded skillsets
- Why "soft skills" like empathy and communication are critical for success in the age of AI
- The dangers of the "Great Gloom" - disengaged employees who stay
This episode is a must-listen for managers of all generations looking to build strong, engaged teams!
Connect with Kat here:
Kat Newport, ACC
Conflict to Growth Architect | Change Navigator | Author | Founder
Website: https://www.smartconflictbook.com/
LinkedIn: https://www.linkedin.com/in/kat-newport/
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