What makes a truly high-performing team, and why do so many fail to reach that level?

In this episode of The Evolve to Succeed Podcast, Warren Munson sits down with Nick
Fewings, founder of Ngagement Works and author of Team Lead Succeed. Known as a
"Teamologist," Nick shares insights from over three decades of experience helping leaders
and teams reach their potential.

From his early leadership struggles at Barclays to coaching global organisations, Nick
explores the psychology of teamwork, covering trust, purpose, accountability and the fine
balance between empathy and strategy.

He also reveals why only 10% of teams are truly high-performing and how leaders can
cultivate consistency, communication and psychological safety within their organisations.
Packed with practical advice and relatable stories, this episode is a masterclass in leading
people, fostering collaboration and creating teams that thrive together.

If you enjoy the conversation, please subscribe, share and leave a review! It really helps
more people discover the show.

This episode of the Evolve to Succeed Podcast covers…

+ How failure led Nick to study team dynamics
+ Why most teams are only "average" performers
+ The difference between leadership and management
+ Building psychological safety and trust
+ Balancing empathy with strategic leadership
+ Aligning personal and organisational purpose
+ Handling misaligned team members
+ Encouraging open, candid communication
+ Embedding accountability across a team

Chapters / Timestamps

00:00 – Intro
01:00 – How failure sparked a passion for teamwork
04:45 – What makes a team dysfunctional?
06:50 – Leadership vs. Management
09:10 – Building trust and psychological safety
13:50 – Managing stress and self-awareness as leaders
15:40 – The art of strategic empathy
17:15 – Purpose, alignment and shared values
22:30 – Communication, honesty and feedback
32:10 – Accountability within teams
39:00 – The myth of KPIs
43:20 – Advice to your younger leadership self
46:00 – Outro and Reflections

If you enjoy the conversation, please subscribe, share and leave a review! It really helps
more people discover the show.