Legendary negotiator Chris Voss takes us on an extraordinary journey, sharing his transformation from a small-town Iowa native to the esteemed head of the FBI's international kidnapping negotiation team. Throughout our conversation, Chris reflects on the pivotal lessons in hard work and integrity imparted by his father that shaped his path in law enforcement, eventually leading him to Harvard Law School and Georgetown University. As the CEO of the Black Swan Group, Chris offers insights into his influential work and the surprising inspirations behind his bestselling book, "Never Split the Difference."

We engage in a profound dialogue on the importance of self-responsibility and perseverance, especially amidst modern challenges of a victimhood culture. Chris reveals the meticulous process behind writing his book, emphasizing the power of collaboration and strategic decision-making in achieving international success. We explore the unexpected opportunities that arose from his book release, including his prestigious involvement with Masterclass, highlighting the relentless hustle and serendipitous moments that paved the way.

The episode rounds out with a captivating exploration of mastering client relationships, drawing from Chris's negotiation techniques to transform real estate coaching strategies alongside Steve Shaw. With a focus on trust and elite customer experience, we discuss the art of building genuine connections and becoming a trusted advisor. Join us for another engaging episode of Escaping the Drift, as we reflect on valuable insights and invite you to connect with our community for more enriching content.

CHAPTERS 

(00:00 ) - From Small Town to FBI Negotiator

(13:56 ) - Success Through Self-Responsibility and Perseverance

(22:10 ) - Opportunities Seized

(31:56 ) - Mastering Client Relationships in Real Estate

(47:20 ) - Building Trust and Elite Customer Experience

(01:00:27 ) - Connecting With the Audience

💬 Did you enjoy this podcast episode? Tell us all about it in the comment section below!

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💯 About John Gafford: After appearing on NBC's "The Apprentice", John relocated to the Las Vegas Valley and founded several successful companies in the real estate space.

➡️ The Gafford Group at Simply Vegas, top 1% of all REALTORS nationwide in terms of production. Simply Vegas, a 500 agent brokerage with billions in annual sales Clear Title, a 7-figure full-service title and escrow company.

➡️ Streamline Home Loans - An independent mortgage bank with more than 100 loan officers. The Simply Group, A national expansion vehicle partnering with large brokers across the country to vertically integrate their real estate brokerages.

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✅ Follow John Gafford on social media:

Instagram ▶️ / thejohngafford

Facebook ▶️ / gafford2

🎧 Stream The Escaping The Drift Podcast with John Gafford Episode here:

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Listen On Apple: https://podcasts.apple.com/us/podcast/escaping-the-drift-with-john-gafford/id1582927283

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