DiscoverThe PR Breakdown with Molly McPhersonFrom Panic to Power: The 90-Second Rule for Handling Haters
From Panic to Power: The 90-Second Rule for Handling Haters

From Panic to Power: The 90-Second Rule for Handling Haters

Update: 2025-10-15
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When the internet comes for you, your instinct is to fight back or disappear. Neither helps. In this episode, Molly breaks down her simple, proven 90-second rule for handling online hate without losing your cool or your credibility.

You’ll learn:

  • Why outrage online is a revolving door (and why it’s never really about you).
  • How to recognize when your brain has flipped into fight-or-flight mode—and what to do about it.
  • The golden rule of when not to apologize (and where to respond instead).
  • How to move from panic to power in less time than it takes to make a cup of coffee.

If you’ve ever dealt with critics, trolls, or just plain mean people online, this one’s for you.

Bonus: Want to learn how to respond to any crisis with confidence?

Join Molly’s free live training: The First Hour: How to Respond to Any Crisis Before It Spirals

You’ll discover:

  • The 3 critical steps every communicator must take in the first hour of a crisis.
  • The biggest mistakes that tank trust (and how to avoid them).
  • How to draft a holding statement in minutes instead of hours.

Spots are limited—grab yours now HERE

If you work in strategy or communication, join Molly on December 17 at 12 PM ET for a 60-minute live media training that breaks down a crisis in real time. RFK Jr is being hit from two sides at once. Now Olivia Nuzzi’s memoir is out, weeks after Tatiana Schlossberg’s essay landed a punch. We'll walk through the headlines, the data, the sentiment, press coverage, then map out what a competent response would actually look like. Click here to attend. 


Want More Behind the Breakdown?
Follow The PR Breakdown with Molly McPherson on Substack for early access to podcast episodes, private member chats, weekly live sessions, and monthly workshops that go deeper than the mic. It is the inside hub for communicators who want real strategy, clear judgment, and a little side-eye where it counts.

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Need a Keynote Speaker? Drawing from real-world PR battles, Molly delivers the same engaging stories and hard-won crisis insights from the podcast to your live audience. Click here to book Molly for your next meeting.


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From Panic to Power: The 90-Second Rule for Handling Haters

From Panic to Power: The 90-Second Rule for Handling Haters

Molly McPherson