From Struggling to Standout: How a Mid-sized Health System Built an Award-winning Supply Chain
Description
St. Luke's Health System in Boise, Idaho has been recognized by Gartner as one of the top 25 healthcare supply chains in the country, achieving this distinction as a mid-sized independent organization competing with much larger systems.
• Eight hospitals, 300+ clinics, and $4 billion in annual revenue.
• Transformed supply chain operations by hiring 20 strategic employees, mostly from outside healthcare.
• Generated $160 million in cost savings over a decade through strategic negotiations.
• Built true strategic supplier partnerships based on transparency and aligned incentives.
• Opening a 330,000 square foot Consolidated Service Center housing both medical-surgical and pharmacy operations.
• Collaboration with other health systems provided valuable insights for supply chain transformation.
• Mission-driven approach to healthcare supply chain offers better work-life balance than for-profit sectors.
• Addressing critical talent pipeline challenges by engaging with local universities.
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