*There was a small mistake which I didn't catch until after posting this episode. We had changed the script from 你的画面停住了 to 你的画面卡住了， the difference being along the lines of .."your video (or picture) has stopped" v/s "your picture is frozen". Both can be used in Chinese, but we liked 卡住了 a bit better. We reached out to our voice actors and had them re-record this small part in the dialogue and pronunciation training. Thanks for your patience!

We will be back to posting regularly in a few weeks! Until then, please enjoy a very practical lesson on what to say when having technical difficulties during video calls.

视频卡住了:

1. 听得见 (tīng de jiàn) - Can hear

2. 画面 (huà miàn) - Screen, picture

3. 卡住 (kǎ zhù) - Frozen

4. 网络 (wǎng luò) - Network, internet

5. 重连 (chóng lián) - Reconnect

6. 重新 (chóng xīn) - Again, once more

7. 拨打 (bō dǎ) - Dial, call

8. 视频 (shì pín) - Video

9. 清楚 (qīng chu) - Clear

10. 声音 (shēng yīn) - Sound, voice

11. 断断续续 (duàn duàn xù xù) - Intermittent, off&on

12. 重启 (chóng qǐ) - Restart

13. 路由器 (lù yóu qì) - Router

14. 再试一次 (shì yī cì) – Try one more time

小明: 你今天干什么了？。。。

小丽。。。。。

小明：嘿。。你能听得见我吗？

小丽: （忧郁地说话。。）。。嗯。我现在能听见了，但是你的画面卡住了。

小明: 哦，不好意思。可能是网络问题吧。恐怕我这边也有点卡。

小丽: 那我们要不要重连一下？

小明: 好的，我重新拨一下视频。稍等。

小丽: 没问题。我等你。

（小明挂断视频，几秒钟后重新拨打）

小明: 现在怎么样？画面清楚吗？

小丽: 还是不清楚，声音也断断续续的。

小明: 哦。。是吗？那我可以试试重启路由器，也许会 好一点。

小丽: 没问题。。等你好了，我们再试一次。

（在打视频时）

小明：现在怎么样？

小丽：还是不行。。算了！我们还是打电话吧！

Useful Phrases for Video Calls:

1. 你能听见吗？你能看见我吗？Can you hear me? Can you see me?

2. 我有一点 听不清楚 – 你的声音很小。I can’t hear you very clearly – your sound is very low.

3. 我换个耳机。 - I’ll change over to headphones

4. 你卡住了 – you’re frozen

5. 你能再说一遍吗？刚才你卡住了。Can you say that again? You were frozen just a moment ago.

6. 信号不好 – The signal is bad.

7. 网络很差。- The internet connection isn’t very good.

8. 你没开麦克风 – Your microphone isn’t on.

9. 你静音了。- You’re on mute.

10. 你那边断断续续的 – You’re breaking up.

11. 我先挂了，等一下再打给你。- Let me hang up, I’ll call you right back.

12. 不好意思，我刚才不小心按错了。- Sorry, I just accidentally hit the wrong thing

13. 他还没上线 – He’s not online yet

14. 大家都到齐了吗？ - Are we waiting on anyone? Or Is everyone here?

15. 我的手机快没电了，我找一下充电器 – My cell phone is about to go dead. Let me go find a charger.

16. 我的电脑快没电了，我换手机登录 – My computer is about to go dead. I’ll switch over to my phone and log in.