Gerry O’Sullivan, an experienced mediator and trainer of mediators, joins me. We talk about her process, The Journey of Inference. We talk about how our beliefs and world view shape it. Gerry explains how we move from observation to interpretation to assumption to conclusion and action.  And Gerry uses stories to illustrate how specific questions can help us understand potential missteps on that journey. You can learn more about Gerry and her work here:  https://www.osullivansolutions.ie/ You can also sign up for a free newsletter, view free videos, and get a taste of her book, The Mediator's Toolkit: Formulating and Asking Questions for Successful Outcomes (2nd Edition).

Do you have comments or suggestions about a topic or guest? An idea or question about conflict management or conflict resolution? Let me know at jb@dovetailresolutions.com! And you can learn more about me and my work as a mediator and a Certified CINERGY® Conflict Coach at www.dovetailresolutions.com and https://www.linkedin.com/in/janebeddall/.

Enjoy the show for free on your favorite podcast app or on the podcast website: https://craftingsolutionstoconflict.com/