Get Out and Kiss Babies: Why Your Customers Need to See Your Face
Update: 2025-06-20
Description
You're the face of the shop — act like it. In this episode, Jim Carr unpacks why getting out of the office, shaking hands, and "kissing babies" isn't politics… it's leadership. Whether it's a customer visit, trade show, or just showing up when it counts, your presence is your most powerful tool.
Inside This Episode:
What "kissing babies" really means in manufacturing
How trust builds faster in person — and why that boosts your bottom line
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Real examples from the field where face-time made the difference
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How to make customer visits a strategic weapon, not a time suck
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If you're hiding behind email or think your sales team's got it covered — this one's for you.
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