Getting Customers to Come Back Again & Again (with Shep Hyken)

Update: 2021-09-22

Description

According to customer experience expert Shep Hyken, there's a big difference between repeat customers and loyal customers. And, to be successful, companies have to know the difference. Join us this week as Shep, an in-demand keynote speaker and best-selling author, joins host Shawn Nason for a no-holds-barred conversation about loyalty killers, the importance of leadership and culture, and the launch of his new book, I'll Be Back: How to Get Customers to Come Back Again & Again.

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Getting Customers to Come Back Again & Again (with Shep Hyken)

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Getting Customers to Come Back Again & Again (with Shep Hyken)

#box-pro-ellipsis-176095569901268{-webkit-line-clamp:2;}Getting Customers to Come Back Again & Again (with Shep Hyken)

Getting Customers to Come Back Again & Again (with Shep Hyken)

Shawn Nason

Getting Customers to Come Back Again & Again (with Shep Hyken)