Getting past self-doubt as tech product communicators (In conversation with Kelsey Hightower about the buzz around Cloud Native and SRE)
Update: 2022-09-20
Description
As product designers and writers are expected to reduce their users' cognitive load and articulate a product's efficacy without leaking unnecessary technical details, the first question that tends to pop up is: How do we address the needs of our technical and non-technical audience at the same time without we feeling overwhelmed?
We cannot learn everything that we need to about some shiny new object in tech at such short notice. So, how do we ensure that our users get the outcomes that help them move forward at a pace that feel's right to them?
This conversation with Kelsey Hightower is from 2020 when the cloud-native landscape and SRE were getting too hot to handle. The tech's probably gotten more befuddling, but Kelsey's thoughts still ring true.
We cannot learn everything that we need to about some shiny new object in tech at such short notice. So, how do we ensure that our users get the outcomes that help them move forward at a pace that feel's right to them?
This conversation with Kelsey Hightower is from 2020 when the cloud-native landscape and SRE were getting too hot to handle. The tech's probably gotten more befuddling, but Kelsey's thoughts still ring true.
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