The basics of healthcare can often be a nightmare:

- Finding the right doctor
- Setting up and appointment
- Getting simple questions answered

While these things might seem like an inconvenience, on the grand scale they cost a lot - of money, and unfortunately, lives.

That’s why the Embold Virtual Assistant (EVA) is such a breakthrough.

A generative AI-powered chatbot with access to up-to-date doctor listings and performance ratings, it’s literally a lifesaver.

StackAware was honored to conduct a pre-deployment AI risk assessment and penetration test for EVA on behalf of our client Embold Health.

Following up on our previous discussion, I sat down again with Steve Dufour and Mark Blackham to discuss the product’s development and rollout.

We chatted about:

- EVA’s performance metrics
- Cybersecurity, compliance, and privacy issues
- The future of AI governance and product development in healthcare

Bonus: Steve and I also presented on this work at HITRUST’s Collaborate Conference. Here is our deck: https://docs.google.com/presentation/d/1EedOula8X81WxzVkQim1amiDZWMM8Lh0

Need your own AI risk assessment and governance program build-out?

Book a call at contact.stackaware.com.