Gianfranco has been CEO of Credicorp since 2022, after a successful career leading the retail bank within the group.

He shares how his unconventional experiences as a young man in the fishing industry influenced his curiosity and empathy for those around him, and how this informs his leadership style today.

Of particular interest in this episode is the detailed discussion around Yape, Credicorp's internally developed digital bank. Gianfranco shares how this highly successful but initially scrappy initiative was made possible within such a large institution, and how the lessons learned are transforming the wider group.

Lots of anecdotes here that will be of interest to anyone undergoing similar challenges, or trying to read the tea leaves from the outside.

Thank you Gianfranco!