One of the key pillars of success in business or real estate is knowing how to manage people. If you can’t manage people—or don’t learn how—it’s going to be an uphill struggle, to say the least. In this episode, Mike, Brook, and A’marri break down what real-world management actually looks like.
3:00 Brook opens the discussion with a key management rule: be friendly, not friends, and learn how to balance respect with authority.
6:15 A’marri shares how overexplaining leads to confusion and time-wasting, and why clarity is more powerful than reasoning.
11:00 Mike breaks down a classic management moment from The Godfather, showing how simple authority gets things done.
21:00 Mike tells a real story about assuming new hires know how to clean up—and how that mistake cost them with a long-time client.
34:30 Brook and Mike stress the value of scripting and being prepared—how it reduces anxiety and leads to better leadership decisions.