Scott Mackenzie interviews Greg Christensen about his podcast, CMMS Radio, which focuses on asset management and reliability systems. Greg shares his background in building maintenance and software development, leading to the creation of CMMS Radio in 2021. He emphasizes the importance of people, process, and technology in maintenance management. Greg discusses the challenges of sustaining reliability efforts, the impact of leadership changes, and the need for meaningful data collection. He also highlights the complexity of integrating various maintenance management systems and the importance of collaboration among industry professionals.

Action Items

• [ ] @Scott MacKenzie - Attend the SMRP conference in Fort Worth, TX in October and take advantage of the 10% discount using the code "CMMS10".


• [ ] Reach out to Greg Christensen on LinkedIn to connect and potentially be a guest on the CMMS Radio podcast.

Outline

Introduction to Industrial Talk Podcast

• Scott MacKenzie introduces the Industrial Talk Podcast, emphasizing its focus on industry professionals and their innovations.


• Scott highlights the importance of celebrating industry professionals who solve problems and collaborate.


• Scott introduces Greg Christensen, the guest for the episode, and his podcast, CMMS Radio.


• Scott mentions the common threads among industry professionals and the importance of their passion and vulnerability.

Greg Christensen's Background and CMMS Radio

• Greg Christensen shares his background, starting in the building maintenance industry in the 90s.


• Greg discusses his experience working in various skilled trades and manufacturing environments.


• Greg talks about starting a software company to manage the process of account management and work orders.


• Greg explains the inception of CMMS Radio in 2021, focusing on maintenance management, people, and process, rather than just technology.

The Evolution of CMMS Radio

• Greg describes the initial idea of starting CMMS Radio with monologs and the transition to including guests and videos.


• Greg mentions the inspiration from other podcasters and the importance of adding value without selling.


• Scott and Greg discuss the challenges of starting a podcast and the importance of perseverance.


• Greg emphasizes the importance of having real conversations and not trying to satisfy everyone.

Challenges in Asset Management and Reliability

• Scott and Greg discuss the challenges of maintaining asset management and reliability programs over time.


• Greg talks about the impact of leadership changes and the importance of preserving effective systems.


• Scott shares his experience with deploying systems like Indus Passport and the challenges of sustaining reliability efforts.


• Greg highlights the importance of continuous process improvement and the need for incremental changes.

The Role of Technology in Asset Management

• Scott and Greg discuss the role of technology in asset management and the challenges of implementing comprehensive systems.


• Greg explains the similarities and differences between various asset management systems like CMMS, EAM, and APM.


• Greg emphasizes the importance of meaningful data collection and the role of frontline maintenance technicians.


• Scott and Greg discuss the limitations of overly complex systems and the need for straightforward solutions.

The Importance of People in Asset Management

• Scott and Greg discuss the critical role of people in the success of asset management and reliability programs.


• Greg shares his experience with companies that have effective systems and the importance of understanding client needs.


• Scott talks about the challenges of getting buy-in from employees and the importance of engaged and passionate individuals.


• Greg emphasizes the need for companies to deliver on outcomes and not just sell solutions.

The Future of Asset Management and Reliability

• Scott and Greg discuss the future of asset management and reliability, including the potential for collaboration among different systems.


• Greg shares his vision of companies working together to provide better solutions for clients.


• Scott and Greg discuss the importance of having a minimal mindset and focusing on straightforward solutions.


• Greg emphasizes the need for companies to be transparent about their capabilities and not just focus on selling.

Conclusion and Contact Information

• Scott and Greg wrap up the conversation, emphasizing the importance of highlighting the cool things happening in the industry.


• Greg shares his contact information and encourages listeners to connect with him on LinkedIn.


• Scott thanks Greg for the conversation and encourages listeners to subscribe to CMMS Radio.


• Scott emphasizes the importance of amplifying the voices of industrial professionals and the need for a bigger platform for their solutions.