DiscoverTrust the ProcessGrey Rhinos and Broken SOPs: Consulting in a BANI World
Grey Rhinos and Broken SOPs: Consulting in a BANI World

Grey Rhinos and Broken SOPs: Consulting in a BANI World

Update: 2025-08-27
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Meet Mark, a pharma consultant stuck between the boardroom and the back dock.

Rising costs, late deliveries, and everyone’s pointing fingers. The SOPs say one thing, interviews say another, and the dashboards? Completely misleading.

In this episode of Trust the Process, we unpack how Process Intelligence gives consultants like Mark a new edge and revolutionizes strategy consulting.

Featuring insights from PwC, McKinsey, EY, and more, we explore how PI replaces guesswork with ground truth and helps consultants cut through noise in a BANI world.

-- About the Show --

Trust the Process is the show where process pioneers reveal the science, stories and secrets to make processes work - so you can, too.

Hosted by Angela-Sophia Gebert from the Celonis Academic Alliance, it's the podcast that demystifies the world of Process Mining and Process Intelligence.

-- About Celonis --

Celonis makes processes work for people, companies, and the planet.

Since 2011, Celonis has helped 1,000+ of the world’s largest companies to realize value across the top, bottom, and green line.

Because when processes work, everything works.

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Grey Rhinos and Broken SOPs: Consulting in a BANI World

Grey Rhinos and Broken SOPs: Consulting in a BANI World