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HMRC second perm sec Angela MacDonald on Covid-19, customer service and the challenges to come

HMRC second perm sec Angela MacDonald on Covid-19, customer service and the challenges to come

Update: 2020-08-28

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CSW chats to HM Revenue and Customs’ deputy chief executive Angela MacDonald to get the inside story of the department key role in the government’s response to coronavirus, and what is was like to switch jobs in the pandemic.

Hosted by Richard Johnstone.
With Angela MacDonald.
Edited by Nick Hilton for Podot.

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HMRC second perm sec Angela MacDonald on Covid-19, customer service and the challenges to come

HMRC second perm sec Angela MacDonald on Covid-19, customer service and the challenges to come

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